Order information
ENGLISH
SHIPPING OF PACKAGES
Packets are processed in the order they are received.
Orders received are processed and shipped within one day after receipt of payment.
The shipment is made by courier with tracking or delivery with signature (MONDAY - FRIDAY).
Delivery time varies up to 24-72 hours.
Any product in stock can be delivered within 15 working days.
The products will be delivered only after paying the full payment.
We do not assume responsibility for delays in delivery, these delays may occur due to circumstances that no longer depend on us.
TRANSPORT TARIFFS
For orders between 0 GBP - 100 GBP the cost of delivery will be:
- Priority - 5.50 GBP
- Standard - 4.50 GBP
- Next Day Delivery by 1PM - 9 GBP.
Transport costs vary depending on the total weight of the transport, instead handling fees are fixed.
In the Shipping Taxes it is included in the handling and packaging fee of the products, as well as the postal costs.
Please place the products in a single order when placing an order. If you have placed two orders separately, the shipping fees will apply for each one.
The products are carefully packaged by us to ensure that any order will arrive safely at you.
CAREFUL! In the cold season, we recommend unsealing the products after 12 hours from receiving the package, so that the products reach room temperature.
BEAUTY NAILS SHOP LTD is not responsible for any delays in parcels, being exonerated from any fault in this regard through commercial contracts concluded with courier service providers.
DELIVERY AND PROCESSING OF ORDERS
Delivery rates will vary depending on the delivery option chosen.
The packages are delivered in 2-5 working days, from the placing of the order, within the available stock. Delivery is by Royal Mail.
If delivery is not possible within 15 days (UK) of receiving the order, we will inform you of any changes and offer you the option to cancel the order or receive a full refund of the amount paid.
Deliveries are made only in the UK.
Orders placed from MONDAY to FRIDAY will be processed the day after receipt.
Please note that orders are not shipped on Friday, Saturday and Sunday or for public holidays, they will be shipped the next business day.
If you have processed an order and the products are not in stock, you will be contacted regarding this information, you will be able to cancel the order, choose a similar product or a full refund of the amount paid or you can continue with your order.
When the package leaves the Your Nail Shop headquarters, you will be notified by e-mail.
PACKAGE RETURN AND RETURN
Returns will be accepted in accordance with British law.
The order will be cancelled by e-mail at: info@yournailshop.com within 24 hours of placing the order.
Regarding the consumers' rights, the buyer has at his disposal a term of 14 calendar days from the date on which he enters into physical possession of the products, in order to exercise his legal right to return the products, without being obliged to motivate his decision.
He must notify BEAUTY NAILS SHOP LTD by email at info@yournailshop.com and complete the return form.
The products that have been unsealed after delivery, cannot be returned because they have the impossibility of being able to be resold.
It is thus mandatory to use the original packaging to return the product.
After completing the return form, he will send it together with the invoice and the products he wants to return to the mentioned address.
The buyer will be able to obtain a refund of the value of the returned products within 14 working days from the date on which BEAUTY NAILS SHOP LTD. receive the products back.
Regarding consumer rights, the costs of returning the products will be borne by the buyer.
BEAUTY NAILS SHOP LTD will not receive packages whose transport has not been paid by the buyer.
CANCELLATION OF THE ORDER
Any order can be cancelled before receiving the status by email with the mention "Order Confirmation".
For this we need to contact us as soon as possible.
Unfortunately, we cannot make changes or cancellations after order processing
THE SALE
All products that are for sale are subject to availability, while stocks last.
DEFECTIVE GOODS
If you have received a damaged or incorrect item, please contact us immediately at info@yournailshop.com or at WhatsApp 07743 750 607 with the information below:
- Order number
- Product name damaged or incorrect
- Information about the defective or incorrect product.
We will contact you within 48 hours.
WRONG POSTAL CODES
We do not assume responsibility due to incorrect entry of the posted code or typing errors and we do not notice the mistake and send you the package to a wrong postal code, we do not offer any refund for the package or delivery price.
If you notice an error, please contact us immediately at info@yournailshop.com or WhatsApp 07743 750 607!
We do not offer any refund for the package or for the delivery price.
REVIEW
If you are satisfied with our products please leave us a review!
Thank you!
The Your Nail Shop team
ROMANIAN
EXPEDIEREA COLETELOR
Pachetele sunt procesate in ordinea primirii acestora.
Comenzile primite sunt prelucrate si expediate in termen de o zi dupa primirea platii.
Expedierea se face prin curier cu urmarire sau predare cu semnatura ( LUNI - VINERI ).
Timpul de livrare variaza pana 24- 72 ore.
Orice produs din stoc poate fi livrat in termen de 15 zile lucratoare.
Produsele vor fi livrate doar dupa achitarea platii integrale.
Nu ne asumam raspunderea pentru intarzieri in livrare, aceste intarzieri pot aparea din cauza unor circumstante care nu mai depind de noi.
TARIFE DE TRANSPORT
La comenzile cuprinse intre 0 GBP - 100 GBP costul comenzi va fii:
- Priority - 5.50 GBP
- Standard - 4.50 GBP
- Next Day Delivery by 1PM - 9 GBP.
Transportul GRATUIT se aplica la comenzile ce depasesc 125.01 GBP sau mai mult, cu o adresa de livrare in Marea Britanie.
Costurile de transport variaza in functie de greutatea totala a transportului, in schimb taxele de manipulare sunt fixe.
In Taxele de transport este inclusa in taxa de manipulare si ambalare a produselor, precum si costurile postale.
Va rugam in momentul plasarii unei comenzi sa grupati produsele intr-o singura comanda. Daca ati plasat doua comenzi separat, taxele de expediere se vor aplica pentru fiecare in parte.
Produsele sunt ambalate de catre noi cu atentie pentru a ne asigura ca orice comanda va ajunge in siguranta la dvs..
ATENTIE! In sezonul rece va recomandam desigilarea produselor dupa 12 ore de la primirea coletului, pentru ca produsele sa ajunga la temperatura camerei.
BEAUTY NAILS SHOP LTD nu se face responsabila pentru eventualele intarzieri ale coletelor, fiind exonerata de orice vina in acest sens prin contractele comerciale incheiate cu furnizorii de servicii de curierat.
LIVRAREA SI PROCESAREA COMEZILOR
Tarifele de livrare vor varia in functie de optiunea de livrare aleasa.
Livrarea coletelor se face in 2-5 zile lucratoare, de la plasarea comenzii, in limita stocului disponibil. Livrarea se face prin Royal Mail.
In cazul in care livrarea nu este posibila in termen de 15 zile (Marea Britanie) de la primirea comenzii, noi va vom informa cu privire la orice modificari si va oferim optiunea de a anula comanda sau de a primi rambursarea integrala a sumei platite.
Livrarile se fac numai in Marea Britanie.
Comenzile plasate de LUNI pana VINERI vor fi procesate a doua zi dupa primire.
Va rugam sa retineti ca comenzile nu sunt expediate vineri, sambata si duminica sau de sarbatorile legale, vor fi expediate in urmatoarea zi lucratoare.
Daca ati procesat o comanda si produsele nu sunt in stoc, veti fi contactat cu privire la aceste informatii, veti avea posibilitatea de a anula comanda, alegerea unui produs asemanator sau rambursarea integrala a sumei platite sau puteti continua cu comanda dvs..
In momentul in care coletul pleaca din sediul Your Nail Shop, o sa fiti notificat printr-un e-mail.
RETURUL SI RETURNAREA PACHETELOR
Returnari vor fi acceptate in conformitate cu legislatia britanica.
Anularea comenzii se va face prin e-mail la adresa: info@yournailshop.com in maxim 24 h de la plasarea comenzii.
Privind drepturile consumatorilor cumparatorul are la dispozitie un termen de 14 zile calendaristice de la data la care intra in posesia fizica a produselor, pentru a-si exercita dreptul legal de returnare a produselor, fara a fi obligat sa-si motiveze decizia.
Acesta trebuie sa instiinteze firma BEAUTY NAILS SHOP LTD printr-un e-mail la adresa info@yournailshop.com si sa completeze formularul de retur.
Produsele care au fost desigilate dupa livrare, nu mai pot fi returnate deoarce prezinta imposibilitatea de a putea fi repuse la vanzare.
Este astfel obligatorie utilizarea ambalajului original pentru returnarea produsului respectiv.
Dupa completarea formularului de retur acesta il va trimite impreuna cu factura si produsele ce doreste a le returna la adresa mentionata.
Cumparatorul va putea obtine rambursarea contravalorii produselor returnate in termen de 14 zile lucratoare de la data in care BEAUTY NAILS SHOP LTD. primeste inapoi produsele.
Privind drepturile consumatorilor, cheltuielile de returnare a produselor vor fi suportate de cumparator.
BEAUTY NAILS SHOP LTD nu va primi coletele al caror transport nu a fost achitat de cumparator.
ANULAREA COMENZII
Orice comanda poate fi anulata inainte de primirea pe email a statusului cu mentiunea "Confirmarea Comenzi".
Pentru asta este nevoie sa ne contactati cat de repede posibil.
Din pacate, nu putem efectua modificari sau anulari după procesarea comenzii.
VANZAREA
Toate produsele care sunt spre vanzare sunt supuse disponibilitatii, pana la epuizarea stocului.
BUNURI DEFECTE
Daca ati primit un articol deteriorat sau incorect, va rugam sa ne contactati imedial la adresa de email info@yournailshop.com sau la numarul de WhatsApp 07743 750 607 cu informațiile de mai jos:
- Numarul comenzii
- Numele produslui deteriorat sau incorect
- Informatii despre produsul defect sau incorect.
In termen de 48 de ore va vom contacta.
CODURI POSTALE GRESITE
Nu ne asumam responsabilitatea din cauza introducerii gresite a codului postat sau a erorilor de scriere iar noi nu observam greseala si va trimitem coletul la un cod postal gresit, nu oferim nicio rambursare pentru colet sau pretul de livrare.
Daca va dati seama de eroare, va rugam sa ne contactati imediat la adresa de email info@yournailshop.com sau la numarul de WhatsApp 07743 750 607!
Nu oferim nicio rambursare pentru colet sau pentru pretul de livrare.
RECENZIE
Daca sunteti multumite de produsele noastre va rugam sa ne lasati o recenzie!
Va multumim!
Echipa Your Nail Shop
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