Cobalt EC55

ENGLISH

SHIPPING OF PACKAGES
Packets are processed in the order they are received.
Orders received are processed and shipped within one day after receipt of payment.
The shipment is made by courier with tracking or delivery with signature (MONDAY - FRIDAY).
Delivery time varies up to 24-72 hours.
Any product in stock can be delivered within 15 working days.
The products will be delivered only after paying the full payment.
We do not assume responsibility for delays in delivery, these delays may occur due to circumstances that no longer depend on us.

ROMANIAN

EXPEDIEREA COLETELOR

Pachetele sunt procesate in ordinea primirii acestora.

Comenzile primite sunt prelucrate si expediate in termen de o zi dupa primirea platii.

Expedierea se face prin curier cu urmarire sau predare cu semnatura ( LUNI - VINERI ).

Timpul de livrare variaza pana 24- 72 ore.

Orice produs din stoc poate fi livrat in termen de 15 zile lucratoare.

Produsele vor fi livrate doar dupa achitarea platii integrale.

Nu ne asumam raspunderea pentru intarzieri in livrare, aceste intarzieri pot aparea din cauza unor circumstante care nu mai depind de noi.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@yournailshop.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@yournailshop.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.